midas CIM is not operating normally.

Note) Please check if the user has the following information.

Q-1. The following error message is displayed.

A-1. The reason why midas CIM does not run properly is due to the computer not meeting the minimum system requirements required for the CIM operation.

The minimum system requirements to run midas CIM are as follows.

Currently, midas CIM does not work properly on computers that use integrated graphics from Intel.

To resolve the issue above, a dedicated graphics card listed in the recommended system requirements is necessary.

Certain computers can operate CIM even with integrated graphics, but please adhere to the recommended system requirements for seamless model work.

Work is in progress to improve the software to accommodate more computer configurations.

Q-2. The following error message is displayed.

A-2. This error message is displayed as the same user ID is used on another system.

This message appears when two computers with different IP addresses are logged in using the same user ID.

Please log out of the computer not being used and restart midas CIM.

Q-3. There is not an error message that is displayed, but midas CIM does not run.

A-3. Please check if the updates are up to date.

During initial installation, midas CIM supports the midas Onedesk app which enables integrated execution and management of midas programs..

midas Onedesk allows the user to run and update midas programs such as GEN, Civil, and Drafter, including midas CIM, and also manages accounts and authentication keys.

The user can quickly update CIM to the latest version by clicking the update button in the midas Onedesk app.